Lyndoch provides a comprehensive range of residential and community focused services and strives for excellence in all facets of its operation.

 

Mission Statement

 

To provide the highest standard of care and quality of life for those in need of a range of residential and community based aged and extended care services.

 

Objectives

 

To achieve the organisation’s mission a number of objectives have been set:

 

1. Residential Care

To provide short and long term care services for the aged in a homelike environment which encourages comfort and dignity, and respects the rights of the individual.

 

2. Rehabilitation

To assist those with impaired functioning, with a view to maximising the individual’s quality of life.

 

3. Community Support

To provide a range of services designed to maintain a person’s independence and reduce their reliance on permanent residential care.

 

4. Service Development

To continually review and refine our service profile to ensure that the needs of those requiring aged and extended care services are recognised.

 

5. Business Focus

To operate as a successful business.

 

Our Values

 

We have adopted the following values in relation to our staff, our customers and the broader environment. We believe that successful organisations have strong values which express beliefs and norms about what is important and about appropriate, valued behaviour.

 

If these values are widely shared across the organisation and are reflected in the everyday actions of our employees at all levels, individually and collectively, then there will be a strong culture which will positively influence our internal and external environments.

 

Our Values are:

 

Pride in Workmanship:

We take pride in our work and our professionalism and actively seek new ways of doing things better.

 

Integrity and respect:

We value integrity, credibility and respect for the individual.

 

Relationship building:

We will build constructive relationships and teamwork to achieve positive outcomes for all.

 

A Caring philosophy:

We are caring, consumer focussed, enjoy our work, and embrace a positive attitude to get things done.

 

Recognition:

We believe that success comes through recognising the value of people and encouraging personal and professional development.

 

Growing the Business:

We aim to be progressive and grow the business with a strong positive reputation built on the quality and innovation of our staff and practices that are responsive to our stakeholders' needs.