About Us

Lyndoch Living, providing care and support for you to lead a life that is uniquely yours

Historically Lyndoch's services focused on residential care for our aged community and retirement living.  In recent years Lyndoch has broadened its scope of service to embrace community based and in-home services, many of which target a younger client group that may require services over an extended period. The primary focus of these community based services is to maximise individual potential, and to either delay admission to, or provide an alternative to permanent residential care.

Lyndoch currently has a total of 198 residential care beds in Warrnambool offering nursing home and hostel care predominantly to an aged client group. From the same Warrnambool site, Lyndoch also operates a 44 unit Retirement Village which is in the process of significant transformation and growth.

From offices in Warrnambool, Hamilton and Portland, we provide services to in excess of 670 individuals either in their own home or on an outpatient basis, with services designed to enhance their life and circumvent the need for permanent residential care. These services are delivered to those with an assessed need irrespective of their age.

In 2010, Lyndoch employed 410 staff and provided a diverse range of direct care and support services to 3507 individual clients and residents.  By continuing to evolve to meet the changing needs of the community and taking an innovative approach to our model of operation, we will confirm our position at the forefront of the care sector today, tomorrow and into the future.

Our Vision

By recognising each person for the individual they are, we will strive to provide them with the specific services, care and support they need to enjoy a lifestyle that is their own – dignified, engaging, fulfilling and rewarding.

Our Mission

We will enable a wide range of people to lead totally unique lives. We will support them, advise them and give them help when they need us. We will show ourselves to be an organisation that can be implicitly trusted to treat them with respect, compassion and understanding in every interaction.

Objectives

To achieve our Vision and Mission a number of objectives have been set:

Residential Care
To provide short and long term care services in a supportive environment which encourages comfort and dignity, and respects the rights of the individual.

Rehabilitation
To assist those with impaired functioning, with a view to maximising the individual's potential and quality of life.

Community Support
To provide a range of services designed to maintain a person's capacity to independently live in their community.

Service Development
To continually evolve to meet the changing needs of the community and to ensure that the needs of those requiring our services are recognised, and to take an innovative approach to our model of operation.

Contemporary Practice
To ensure that our practice and service delivery remains at the forefront, and to actively encourage professional development and to facilitate relationships with tertiary education institutions and other relevant industry and associated bodies.

Business Focus
To operate as a successful business so as to confirm our position at the forefront of the care sector today, tomorrow and into the future.