Support Services

Supporting people to overcome adversity to live independently in their community

The Linkages program supports people of any age who have complex care needs due to a health condition or disability. The program aims to support people who are vulnerable and at risk of a premature or early entry into a residential care facility.

The program provides a package of care which includes a Case Manager to advocate for you and coordinate services to meet your individual needs. Support provided is flexible and tailored to what you require within the available resources and funding. Services may include home care, personal care, respite care, recreational activities and equipment, plus social support.

On starting the program, our Case Managers will work with the individual and their family and carers to identify support needs and develop a plan to maximise the client's independence. Case Managers can then provide a single point of contact for you, your carers and service providers, advocate for your rights, and monitor your ongoing and changing needs.

To be eligible for a Linkages package, clients are required to reside in one of the five municipalities and possess:

• The desire and commitment to remain at home
• Complex care needs that are unable to be met by mainstream community care services
• Changing care requirements which require monitoring, arising from physical, medical, social, and emotional needs
• Carers who need additional support in their role

To access a Linkages package, referrals are accepted from any source, including the client themself, their carer, doctor, or other health service providers.  If preferred, referrals may be directed to us using the Service Coordination Tool Template (SCTT). 

For more information about a Linkages package please submit an online enquiry or contact us directly at Lyndoch Living.