Lyndoch Living breaking down the communications barrier with $494,000 grant

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‘On call’ will take on new meaning to residents and staff at Lyndoch Living with a new state of the art communications upgrade going ahead thanks to a $494,000 Regional Health Infrastructure Grant.

Lyndoch Living CEO Doreen Power said the new technology will improve resident care and enhance the skills of the Lyndoch Living workforce.

“This advanced communications system will facilitate improved response times, which will in turn significantly reduce clinical risk to our residents,” Ms Power said.

“The system will also allow for more accurate reporting and will enhance staff security and safety.”

In addition to improved response times and clinical care outcomes, Ms Power said the communications upgrade will enable Lyndoch Living to offer improved Wi-Fi services to residents.

“Technology can provide connectivity for our residents to their family and the broader community. It can be a vital support to their independence and social wellbeing,” she said.

Lyndoch Living has a history of staying ahead of the game by embracing new technologies. They were one of the first local services to roll out Vocera wireless badges across their workforce. Ms Power said that recent advancements in telecommunications have meant Lyndoch’s existing communications system is no longer compatible or supported by existing hardware.

“Changes in government legislation surrounding the Consumer Directed Care model and the NDIS framework will require a focus on improved service delivery and outcomes,” she said.

“As the use of technology, and more so, assistive technology in the health setting continues to gain momentum, so will the services we can offer our residents.

“We believe that residents living in regional Victoria should be availed the same technological improvements, services and advancements as those living in metropolitan areas.

“This innovative new system will be responsive to the changing models of care, whilst at the same time aligning with Lyndoch Living’s values and future strategic direction.”


“We are very grateful for the professionalism and care the staff have shown”

Family of Living@Home clients


“We would like to acknowledge the fantastic support shown to this lovely couple by the Living@Home team and the flexibility and understanding of their care needs”

Family Member of Living@Home client


“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”

Leanne (daughter of Living@Home client)


“What a wonderful job Trish and Liz do, we are so happy with the care they provide”

Family Members of Living@Home clients


“I really appreciate the support from the Lyndoch Living@Home team, it’s a huge help in managing my caring role”

Michelle (Living@Home client)


“A very big thank you to the wonderful staff who came into our home and cared for my husband.  This respite break made a very difficult situation more tolerable and gave me something to look forward to”

Christine (Living@Home client)


“Geraldine is the about the best cleaner I’ve ever had!”

Maurice  (Living@Home client)


“Jan is such a capable, competent and calming carer, I feel so safe in her hands.  I could not ask for anyone better”

Joan (Living@Home client)


“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”

Stuart (Swinton East)


“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”

John (Lake Lodge)


“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”

Margaret (Lake Lodge)


“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”

Lynette (Swinton East)