Meet Maddie: Lyndoch’s Living@Home Business Supervisor

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Maddie’s Lyndoch Living journey began just over six years ago. Initially working at the Morris Road Fish and Chip shop and looking for a bit of extra income, she decided to put her years of hospitality experience to use.

“I really had no insight into what a career in aged care would look like, but I was excited to give it a go,” said Maddie.

She gained a position in Hotel Services which really opened her eyes to aged care. She loved seeing what the residents got up to each day and listening to their stories. But, it also showed her the endless job opportunities the industry had to offer.

After a while, Maddie stepped into a role coordinating the Living@Home Meals. While in this role, Maddie was inspired and decided she wanted to further her skills, and completed a Certificate III in Aged Care and Community Care.

On weekends Maddie did casual personal care work in the Living@Home team. Her hard work paid off, as she was soon presented with an opportunity to become the Living@Home Admin Assistant. This role really helped Maddie develop her community service knowledge.

Now the Business Supervisor of the Living@Home Program, Maddie manages 34 Personal Care Workers, three admins and has over 284 active community clients. Maddie’s role is different every day, and it’s what she loves about her career and the sector.

“I have always felt supported at Lyndoch, and I am very grateful that I have been able to grow and find my feet throughout the organisation.”

Maddie is the Secretary of the Warrnambool Gunditjmara Bulls Rugby League Club. She plays in the Women’s League in her spare time, and she is not far off from having her first baby!

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“We are very grateful for the professionalism and care the staff have shown”

Family of Living@Home clients


“We would like to acknowledge the fantastic support shown to this lovely couple by the Living@Home team and the flexibility and understanding of their care needs”

Family Member of Living@Home client


“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”

Leanne (daughter of Living@Home client)


“What a wonderful job Trish and Liz do, we are so happy with the care they provide”

Family Members of Living@Home clients


“I really appreciate the support from the Lyndoch Living@Home team, it’s a huge help in managing my caring role”

Michelle (Living@Home client)


“A very big thank you to the wonderful staff who came into our home and cared for my husband.  This respite break made a very difficult situation more tolerable and gave me something to look forward to”

Christine (Living@Home client)


“Geraldine is the about the best cleaner I’ve ever had!”

Maurice  (Living@Home client)


“Jan is such a capable, competent and calming carer, I feel so safe in her hands.  I could not ask for anyone better”

Joan (Living@Home client)


“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”

Stuart (Swinton East)


“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”

John (Lake Lodge)


“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”

Margaret (Lake Lodge)


“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”

Lynette (Swinton East)