Lyndoch Living announces closure of May Noonan in Terang, focuses on future of Warrnambool facility

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31 May 2023
Lyndoch Living today announced it would close the May Noonan residential aged care facility in Terang and explore alternative operating models for its main Lyndoch facility in Warrnambool as Lyndoch Living has experienced long-term skills shortage which is further impacted by the 24/7 registered nurse requirement.
Lyndoch has determined that May Noonan’s building, which opened in 1979 and offers single-room accommodation for up to 40 residents, is no longer fit-for-purpose in meeting expectations of aged care accommodation. Existing residents and families have been notified of the closure and Lyndoch has committed to assist their residents transition to alternative accommodation locally.
Lyndoch Chair, Sue Cassidy, said the Board had no option but to close May Noonan given the difficulties attracting skilled staff and the declining occupancy experienced over the last 18 months.
“Increasingly older people prefer to remain in their own home and this has impacted occupancy levels at May Noonan which results in concerns about the safety outcomes for residents,” Ms Cassidy said.
“We have tried everything to make May Noonan work. While the most recent Commission audit showed significant improvements in care standards at the facility, we could not be confident these improvements could be maintained over the long term given the difficulties finding staff.”
“The Board decided therefore that the best option was to transition May Noonan residents to alternative accommodation at Lyndoch Living in Warrnambool or their facility of choice. The Board intends now to sell the May Noonan site and focus on securing a long-term future for the larger Lyndoch facility in Warrnambool.”
“May Noonan residents will always have a home with Lyndoch Living and its staff can be assured that their entitlements are intact. We want to ensure that the resident’s home environment can be the best possible” she said.
Offering a large number of accommodation places at its site overlooking Hopkins River in Warrnambool Lyndoch is the largest provider of public aged care beds in the South West Region of Victoria.
“It is critical that the essential service Lyndoch provides in southwest Victoria remains available well into the future,” Ms Cassidy said.


“We are very grateful for the professionalism and care the staff have shown”

Family of Living@Home clients


“We would like to acknowledge the fantastic support shown to this lovely couple by the Living@Home team and the flexibility and understanding of their care needs”

Family Member of Living@Home client


“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”

Leanne (daughter of Living@Home client)


“What a wonderful job Trish and Liz do, we are so happy with the care they provide”

Family Members of Living@Home clients


“I really appreciate the support from the Lyndoch Living@Home team, it’s a huge help in managing my caring role”

Michelle (Living@Home client)


“A very big thank you to the wonderful staff who came into our home and cared for my husband.  This respite break made a very difficult situation more tolerable and gave me something to look forward to”

Christine (Living@Home client)


“Geraldine is the about the best cleaner I’ve ever had!”

Maurice  (Living@Home client)


“Jan is such a capable, competent and calming carer, I feel so safe in her hands.  I could not ask for anyone better”

Joan (Living@Home client)


“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”

Stuart (Swinton East)


“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”

John (Lake Lodge)


“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”

Margaret (Lake Lodge)


“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”

Lynette (Swinton East)