Lyndoch Living continues to pursue a program of change to ensure a sustainable aged care service for the South West

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Lyndoch Living informed the community earlier in the year that it was pursuing a program of change that included:

  • arresting the financial position and restoring Lyndoch to a financially sustainable organisation
  • continuing to refine its resident and client care systems of service delivery to ensure compliance with national aged care accreditation standards.

With regard to quality care, Lyndoch Living continues to have its residential aged care facilities fully compliant to the aged care and quality standards.

In terms of Lyndoch’s financial position, the reduction in corporate costs and the execution of a range of financial turnaround strategies have assisted to improve the financial results as Lyndoch moves through the 2023-24 financial year.   However, turning the tide on the financial position does require a multi- factorial approach.

“The viability of aged care facilities, particularly in rural areas is very challenging and requires a strong commitment to clinical services, and a reduction of non-clinical activity including the management of assets” explained Jill Davidson, Acting Chief Executive Officer.

Ms Davidson went on to say, “part of the financial turnaround strategy has been the decision to focus on service provision rather than ownership of buildings.  We will continue to take up options to occupy a space in the primary care building for the purpose of delivering services where required. Our primary focus must be quality care to our residents and clients.”

Ms Sue Cassidy, Board Chair advised that the Board  revised the primary care strategy and engaged an agent for the sale of the primary care building to a purchaser who will continue the legacy of providing health services to the community.

Lyndoch Chair Sue Cassidy said “the executive and staff are to be congratulated for the quality and financial improvement that has occurred this year.”

Ms Cassidy added that “the development of the Primary Health Care building has been an exceptional contribution to the primary care and business sector in Warrnambool and beyond. The opportunities offered to the wider business and health sector community are now available for sale via expressions of interest with  JLL Australia and will close Thursday 23 November at 2pm.


“We are very grateful for the professionalism and care the staff have shown”

Family of Living@Home clients


“We would like to acknowledge the fantastic support shown to this lovely couple by the Living@Home team and the flexibility and understanding of their care needs”

Family Member of Living@Home client


“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”

Leanne (daughter of Living@Home client)


“What a wonderful job Trish and Liz do, we are so happy with the care they provide”

Family Members of Living@Home clients


“I really appreciate the support from the Lyndoch Living@Home team, it’s a huge help in managing my caring role”

Michelle (Living@Home client)


“A very big thank you to the wonderful staff who came into our home and cared for my husband.  This respite break made a very difficult situation more tolerable and gave me something to look forward to”

Christine (Living@Home client)


“Geraldine is the about the best cleaner I’ve ever had!”

Maurice  (Living@Home client)


“Jan is such a capable, competent and calming carer, I feel so safe in her hands.  I could not ask for anyone better”

Joan (Living@Home client)


“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”

Stuart (Swinton East)


“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”

John (Lake Lodge)


“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”

Margaret (Lake Lodge)


“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”

Lynette (Swinton East)