Lyndoch Living today reaffirmed its commitment to delivering on the change program underway at the organisation. These changes have two (2) key elements:
Like more than a third of aged care facilities across the country, Lyndoch Living recorded an operational loss for the 2021/2022 financial year, impacted by significant expenditure managing COVID-19 outbreaks. This resulted in increased staff and reduced occupancy within its aged care facilities.
Lyndoch Living remains focused on progressing the strategic financial plan to ensure it provides the highest quality service and care to its residents and clients.
“Over recent months, the entire Lyndoch Living team has worked tirelessly to advance our work to meet accreditation standards. As we have always said, doing the work to meet these accreditation standards will take time. We remain committed to this work and rebuilding a better Lyndoch Living for the future,” Acting CEO Jill Davidson said.
“To summarise, we continue to focus on continuous quality improvement. We also continue to work closely with the Commonwealth and State governments and thank them for their ongoing support of this objective.”
With the major works on the Primary Health Care Centre complete, Lyndoch Living is now making good progress in finalising several occupancy agreements and looks forward to announcing these details in the coming weeks and months.
“We acknowledge these have been challenging times for Lyndoch Living, against a backdrop of significant workforce shortages and other challenges, including managing the pandemic,” Board Chair Susan Cassidy said.
“These challenges, as with other similar organisations, will continue for Lyndoch Living for the foreseeable future. We accept these challenges and continue to minimise the impacts on the services to our residents and clients.”
“In these challenging times, it is important to acknowledge the work of our staff, who have played a major role in navigating these extremely difficult times. While we have more work to do, I take this opportunity to thank our staff for their never-ending care and commitment and for their determination to implement higher quality standards.”
“It is important to reiterate our determination to regain the trust of our community, and in doing so, we will continue to support our team of dedicated staff to make this happen,” she concluded.
“We are very grateful for the professionalism and care the staff have shown”
Family of [email protected] clients
“We would like to acknowledge the fantastic support shown to this lovely couple by the [email protected] team and the flexibility and understanding of their care needs”
Family Member of [email protected] client
“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”
Leanne (daughter of [email protected] client)
“What a wonderful job Trish and Liz do, we are so happy with the care they provide”
Family Members of [email protected] clients
“I really appreciate the support from the Lyndoch [email protected] team, it’s a huge help in managing my caring role”
Michelle ([email protected] client)
“A very big thank you to the wonderful staff who came into our home and cared for my husband. This respite break made a very difficult situation more tolerable and gave me something to look forward to”
Christine ([email protected] client)
“Geraldine is the about the best cleaner I’ve ever had!”
Maurice ([email protected] client)
“Jan is such a capable, competent and calming carer, I feel so safe in her hands. I could not ask for anyone better”
Joan ([email protected] client)
“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”
Stuart (Swinton East)
“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”
John (Lake Lodge)
“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”
Margaret (Lake Lodge)
“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”
Lynette (Swinton East)