Lyndoch Living in the running for three major industry awards

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Lyndoch Living is proud to announce it has been named as a finalist in three categories for the 2020 innovAGEING National Awards.

Lyndoch has been nominated for:

Age Services Innovator of the Year Award – CEO Doreen Power
Improving Consumer Choice – Lyndoch Living
Increasing Care and Productivity – Lyndoch Living

Lyndoch Living Board President, Ms Sue Cassidy said it’s an honour for Lyndoch Living to be nominated, and to be a finalist in three categories is just fantastic.

In the current environment, workforce and models of care are in the spotlight. It is exciting for Lyndoch to be able to highlight our social model of care and to be recognised for innovative thinking,” Ms Cassidy said

Chief Executive Officer, Ms Doreen Power stated, there is a move away from the traditional task-orientated model and a focus on really listening to the consumers, taking their life experiences and knowledge into account, and including their families in their care and service choices. 

“The team has actively embraced this way of thinking. We have turned the concept of ageing into the idea of living well and living healthy for our consumers that enhances their experience through individual choice, as one size does not fit all,” Ms Power said.

One of the key motivators for innovAGEING is to showcase innovation in the sector and highlight and communicate these across the country.

Head of innovAGEING, Merlin Kong stated, we are acknowledging the hard work the sector has achieved and how innovative it is, to make ageing better for Australians. 

“When we look at growing older in the best way – with the various government reforms at play, the technology available to us at the moment and changing service demands and productivity pressures – innovation is critically important.

“Innovation touches on everything that the sector is going through, as we work to spread excellence and transformation, to cement Australia as a world leader in better ageing,” Mr Kong said

The innovAGEING National Awards announcing the winners will be held virtually on 26 November 2020.

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“We are very grateful for the professionalism and care the staff have shown”

Family of [email protected] clients

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“We would like to acknowledge the fantastic support shown to this lovely couple by the [email protected] team and the flexibility and understanding of their care needs”

Family Member of [email protected] client

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“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”

Leanne (daughter of [email protected] client)

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“What a wonderful job Trish and Liz do, we are so happy with the care they provide”

Family Members of [email protected] clients

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“I really appreciate the support from the Lyndoch [email protected] team, it’s a huge help in managing my caring role”

Michelle ([email protected] client)

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“A very big thank you to the wonderful staff who came into our home and cared for my husband.  This respite break made a very difficult situation more tolerable and gave me something to look forward to”

Christine ([email protected] client)

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“Geraldine is the about the best cleaner I’ve ever had!”

Maurice  ([email protected] client)

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“Jan is such a capable, competent and calming carer, I feel so safe in her hands.  I could not ask for anyone better”

Joan ([email protected] client)

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“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”

Stuart (Swinton East)

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“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”

John (Lake Lodge)

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“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”

Margaret (Lake Lodge)

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“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”

Lynette (Swinton East)