Meet Lyndoch living team member Katherine, who describes herself as genuine, caring, and patient.
Since Katherine was a young girl, she knew she wanted a career in health care. Over the years, Katherine has had experience in many different areas of health and completed her studies as a Personal Care Worker (PCW).
Fourteen months ago, even though Katherine loved working as a dental nurse, she decided she needed a career change. So, after chatting with friends who worked at Lyndoch, she applied for a PCW position in the [email protected] department.
She successfully gained the position and began working in the community. It didn’t take long for Katherine to know she had made the right decision with her career change, saying, “being able to assist our community clients to live a happy and safe life in their homes was instantly rewarding.”
Since working as a PCW, one of Katherine’s favourite memories was taking clients on outings. “I had a client who had lived in Warrnambool for most of her life, and she had never been to Hopkins Falls or along the Great Ocean Road. So one day, we went out, and the smile on her face seeing these new places was just amazing. She was so happy and grateful; it made me feel so fulfilled,” Katherine said.
Katherine progressed to become a Customer Solutions Officer and is now filling in a maternity leave position as Business Supervisor for the [email protected] department.
“I love where I am with my career, and I’m so glad I took those steps to make a change when I did. Working in the community space is rewarding, and it is a space that is constantly growing. I can’t wait to see how my career in aged care progresses.”
Thanks for caring Katherine.
“We are very grateful for the professionalism and care the staff have shown”
Family of [email protected] clients
“We would like to acknowledge the fantastic support shown to this lovely couple by the [email protected] team and the flexibility and understanding of their care needs”
Family Member of [email protected] client
“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”
Leanne (daughter of [email protected] client)
“What a wonderful job Trish and Liz do, we are so happy with the care they provide”
Family Members of [email protected] clients
“I really appreciate the support from the Lyndoch [email protected] team, it’s a huge help in managing my caring role”
Michelle ([email protected] client)
“A very big thank you to the wonderful staff who came into our home and cared for my husband. This respite break made a very difficult situation more tolerable and gave me something to look forward to”
Christine ([email protected] client)
“Geraldine is the about the best cleaner I’ve ever had!”
Maurice ([email protected] client)
“Jan is such a capable, competent and calming carer, I feel so safe in her hands. I could not ask for anyone better”
Joan ([email protected] client)
“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”
Stuart (Swinton East)
“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”
John (Lake Lodge)
“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”
Margaret (Lake Lodge)
“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”
Lynette (Swinton East)