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18 residents showing minor symptoms and being cared for by aged care and medical staff.
Lyndoch Living today confirmed that all residents of the May Noonan Centre in Terang are being cared for and closely monitored by medical and aged care staff after the home recorded 18 positive COVID-19 cases during the last week.
All affected residents have anti-viral medication, are up-to-date with COVID-19 vaccines and continue to display minor symptoms. The outbreak is isolated to the May Noonan Centre, with the isolation period set to end on Wednesday 24 August 2022.
Lyndoch Living continues to closely monitor the condition of residents and provide updates to each of the affected residents primary contact.
As a consequence of this outbreak, Lyndoch Living has been notified by the Aged Care Quality and Safety Commission (the Commission) that it has issued a Notice to Agree (NTA) regarding non-compliance with our responsibilities under the Aged Care Act.
The Board and senior management of Lyndoch Living have agreed to the NTA and are working to rectify all concerns identified by the Commission, including appointing a clinical adviser by 5pm today to provide advice and support.
Board Chair Susan Cassidy said any notification from the Commission is deeply concerning and Lyndoch Living has appointed a clinical adviser as required while working closely with health networks to meet its compliance standards.
“The health and care of our residents is our number one priority, and we are working closely with the Public Health Unit to ensure we continue to deliver high-quality care while protecting our team and other residents,” Susan Cassidy said.
“We are grateful for the clinical leadership and support provided by South West Healthcare and Terang & Mortlake Health Service, which have provided staffing resources and support to address the ongoing challenges we face.”
“We are also grateful to the Commonwealth and State Governments, who have provided a surge workforce to assist our team.”
“This outbreak is isolated to the May Noonan Centre. While we continue to liaise with primary contacts of the affected residents I want to reassure our community that all affected residents are healthy and doing well, and as always, we remain focused on providing quality care to our residents and supporting our dedicated staff.”
From the 17 non-compliance requirements under the eight standards originally flagged as areas of concern by the Commission, Lyndoch Living has successfully managed to resolve all but two requirements and is working closely with experts and the Commission to ensure it is compliant as quickly as possible.
It is integral that the families of any residents who have questions or concerns about the health, safety and care of their loved ones contact us on (03) 5557 8888. Lyndoch Living will continue to provide updates to the community in the coming days.
