Meet Lyndoch Living team member Val, who describes herself as caring, empathetic, and resilient.
Val has been working in the aged care industry for almost five years. Before moving into Aged Care, Val spent many years working casually as a Family Liaison Officer at a local school and working in an administration position at the Koroit Pharmacy.
Looking for something more stable and knowing aged care was a growing industry, Val decided to complete her studies to become a Personal Care Worker.
After completing her studies, Val put in an expression of interest at Lyndoch in the [email protected] department. As a result, she successfully gained a position as a Personal Care Worker covering the Portland area and eventual Warrnambool. After the first shift, Val knew she loved the work and enjoyed being part of the [email protected] team.
During her career, one of Val’s favourite memories has been singing with one of her clients. “You have to know what works for each client and personalise your care to suit them. You also have fun while doing it,” Val said.
Around 18 months ago, Val’s career aspirations guided her to take up an opportunity to learn the Customer Solutions role within the [email protected] department. Some of the key parts of this role involve scheduling personal care, home care, social support, and organising appointments for community clients. As a result, Val enjoys the diversity her job brings.
“Every day offers something different; that’s what is great about my job,” she said.
Val loves sewing and reading in her spare time and has spent the last 15 years volunteering at the Port Fairy Folk Festival.
Thanks for sharing Val.
“We are very grateful for the professionalism and care the staff have shown”
Family of [email protected] clients
“We would like to acknowledge the fantastic support shown to this lovely couple by the [email protected] team and the flexibility and understanding of their care needs”
Family Member of [email protected] client
“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”
Leanne (daughter of [email protected] client)
“What a wonderful job Trish and Liz do, we are so happy with the care they provide”
Family Members of [email protected] clients
“I really appreciate the support from the Lyndoch [email protected] team, it’s a huge help in managing my caring role”
Michelle ([email protected] client)
“A very big thank you to the wonderful staff who came into our home and cared for my husband. This respite break made a very difficult situation more tolerable and gave me something to look forward to”
Christine ([email protected] client)
“Geraldine is the about the best cleaner I’ve ever had!”
Maurice ([email protected] client)
“Jan is such a capable, competent and calming carer, I feel so safe in her hands. I could not ask for anyone better”
Joan ([email protected] client)
“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”
Stuart (Swinton East)
“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”
John (Lake Lodge)
“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”
Margaret (Lake Lodge)
“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”
Lynette (Swinton East)