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For team member Nikki, Lyndoch Living is family

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Meet Nikki, Lyndoch Living’s Lifestyle Coordinator.

Nikki grew up with Lyndoch. Her mum worked here from 1979 to 2008 as a nurse. Her grandfather resided in the Nursing Home, and her Nan lived in a unit and was part of the Auxiliary Club. Plus, Nikki’s sister Cindy works at Lyndoch.

When Nikki left school, she worked at Fletcher Jones in after-sales, attaching belt loops to trousers. She went on to work at the hospital as a cleaner and loved being around the people, saying, “it started the whole thing.” Nikki had four children and worked in family daycare and also retail. Through her journey, she’s picked up a range of skills. “Everything from customer service, negotiating, cooking through to time management, I now use in my current role,” she said.

Nikki has always had an affinity for looking after people, kicking off her Lyndoch career in 2007 working in the domestic services and pantries. In this role, Nikki was responsible for understanding the residents’ dietary requirements. Encouraged by several nurses to become a Personal Care Worker, Nikki gained her Certificate III in Aged Care, Disability and Home Care. She completed the course and went straight into a PCW role, saying, “I learnt a lot from the nurses – it was hands-on learning.”

Gaining her Certificate IV in Leisure and Health, Nikki transitioned into the Lifestyle role. “I find every day rewarding – especially when you see the smiles and laughter. We are here for the residents; they know us and are excited to see us. It’s like having an extra family. Mum always said ‘treat the residents like your family’,” said Nikki.

Nikki’s advice to anyone thinking of a career in aged care is to ‘just do it! Be a caring person – it’s rewarding.’

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“We are very grateful for the professionalism and care the staff have shown”

Family of [email protected] clients

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“We would like to acknowledge the fantastic support shown to this lovely couple by the [email protected] team and the flexibility and understanding of their care needs”

Family Member of [email protected] client

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“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”

Leanne (daughter of [email protected] client)

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“What a wonderful job Trish and Liz do, we are so happy with the care they provide”

Family Members of [email protected] clients

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“I really appreciate the support from the Lyndoch [email protected] team, it’s a huge help in managing my caring role”

Michelle ([email protected] client)

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“A very big thank you to the wonderful staff who came into our home and cared for my husband.  This respite break made a very difficult situation more tolerable and gave me something to look forward to”

Christine ([email protected] client)

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“Geraldine is the about the best cleaner I’ve ever had!”

Maurice  ([email protected] client)

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“Jan is such a capable, competent and calming carer, I feel so safe in her hands.  I could not ask for anyone better”

Joan ([email protected] client)

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“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”

Stuart (Swinton East)

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“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”

John (Lake Lodge)

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“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”

Margaret (Lake Lodge)

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“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”

Lynette (Swinton East)