Meet Lyndoch Living’s Care Coordinator for Home Care Packages, Alexandra.
Alexandra describes herself as a caring and compassionate person with a desire to help others.
Growing up, Alexandra spent a lot of time with her grandparents and believes that being close to them sparked her interest in aged care.
In Year 11, Alexandra completed work experience in an Aged Care facility and loved it. After completing Year 12, she knew aged care was what she wanted to do, so she jumped straight into a Certificate III in Aged Care, Home and Community Care. Upon completion, Alexandra worked as a Personal Care Worker in residential and community care and spent time as a Lifestyle Assistant.
Alexandra decided she wanted to try something new and began working at a local pharmacy, picking up casual Personal Care shifts. However, it wasn’t long before she realised that she missed Aged Care. So Alexandra successfully applied for a position in the Lyndoch Home Care Packages team as a Care Coordinator.
Alexandra’s day consists of answering calls from community clients, assisting the Support Advisors, coordinating services and purchases for clients that help keep them safe and independent in their own homes.
Alexandra says she feels like she has accomplished something when she can make a difference to a client’s day.
“I just love working with the elderly, no matter what the role is. I love getting to know people and learning about what they have done throughout their lives. I recently met a 99-year-old client who is still as fit as ever, and we have a joke every time we talk. It’s what makes my job so amazing.”
Alexandra enjoys spending time with her family, friends, her two beautiful golden retrievers and travelling in her spare time.
“We are very grateful for the professionalism and care the staff have shown”
Family of [email protected] clients
“We would like to acknowledge the fantastic support shown to this lovely couple by the [email protected] team and the flexibility and understanding of their care needs”
Family Member of [email protected] client
“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”
Leanne (daughter of [email protected] client)
“What a wonderful job Trish and Liz do, we are so happy with the care they provide”
Family Members of [email protected] clients
“I really appreciate the support from the Lyndoch [email protected] team, it’s a huge help in managing my caring role”
Michelle ([email protected] client)
“A very big thank you to the wonderful staff who came into our home and cared for my husband. This respite break made a very difficult situation more tolerable and gave me something to look forward to”
Christine ([email protected] client)
“Geraldine is the about the best cleaner I’ve ever had!”
Maurice ([email protected] client)
“Jan is such a capable, competent and calming carer, I feel so safe in her hands. I could not ask for anyone better”
Joan ([email protected] client)
“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”
Stuart (Swinton East)
“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”
John (Lake Lodge)
“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”
Margaret (Lake Lodge)
“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”
Lynette (Swinton East)