Disability Services

Lyndoch Living’s in-home services are not only for the elderly. Support services for those with a disability or complex care needs, irrespective of age, are also available. We offer three services which are flexible and adapted to support clients who wish to remain living in their own homes in Warrnambool and the surrounding districts of Hamilton and Portland.

The Linkages Program

The Linkages program supports people of any age who have complex care needs due to a health condition or disability and are therefore vulnerable of premature or early entry into a residential care facility.

The program provides a case manager to work with the individual and their family/carers to identify support needs, act as an advocate, monitor the client’s ongoing needs, and develop a plan to maximise the client’s independence within the available resources and funding.

To be eligible for the Linkages program, clients are required to reside in one of the five municipalities and possess:

  • The desire and commitment to remain at home
  • Complex care needs that are unable to be met by mainstream community care services
  • Changing care requirements which require monitoring, arising from physical, medical, social, and emotional needs
  • Carers who need additional support in their role

Funding from the Commonwealth and Victorian Governments under the HACC program supports the program. The client may refer him or herself, or receive a referral from their carer, doctor, or other health service providers.  Referrals may be directed to us using the Service Coordination Tool Template (SCTT). Carers can also contact Lyndoch to discuss our respite care services in Warrnambool.

Acquired Brain Injury Program

Lyndoch Living provides specialist services for people who have an Acquired Brain Injury (ABI) as a result of alcohol and other drugs, or is non-compensable resulting in complex issues requiring case management assistance.

Both programs provide a case manager who will work with the individual to identify personal goals and assist in helping them work towards those goals. The program follows a three-month time frame, with the aim to achieve the client’s goals followed by a planned discharge from the program.

To be eligible for the Acquired Brain Injury Program, clients are required to be:

  • Diagnosed with, or have a presumed diagnosis of an Acquired Brain Injury
  • A voluntary participant
  • A resident of the Barwon southwest region
  • Aged between 18-64 years
  • Ineligible for any compensation payments that provide case management (eg. Workcover, TAC)
  • Not receiving other case management services

To be eligible for the Acquired Brain Injury – Alcohol and Other Drug (AOD) Program, clients are required to meet all of the above criteria, as well as being:

  • An Alcohol or other substance dependent
  • Known to have undertaken a neuropsychological assessment
  • A registered client with an alcohol and drug support service
  • Willing to undertake ongoing alcohol and other drug counselling

These programs help people to integrate into their community and reduce the impact of their disability on their daily life with the specialist support services required.

The client may refer him or herself, or receive a referral from their carer, doctor, or other health service providers.  Referrals may be directed to us using the Service Coordination Tool Template (SCTT).

Individual Support Package

Independent living support package for those living with a disability is only available for people who receive funding through an Individual Support Package and who are registered clients with Disability Services Victoria.

Lyndoch Living will provide a case management key worker on behalf of the Department of Human Services for people with a disability. They will act as the client’s single point of contact and advocate on the client’s behalf for any issues relating to the coordination and provision of appropriate care and support.


“We are very grateful for the professionalism and care the staff have shown” Family of [email protected] clients


“We would like to acknowledge the fantastic support shown to this lovely couple by the [email protected] team and the flexibility and understanding of their care needs” Family Member of [email protected] client


“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed” Leanne (daughter of [email protected] client)


“What a wonderful job Trish and Liz do, we are so happy with the care they provide” Family Members of [email protected] clients


“I really appreciate the support from the Lyndoch [email protected] team, it’s a huge help in managing my caring role” Michelle ([email protected] client)


“A very big thank you to the wonderful staff who came into our home and cared for my husband.  This respite break made a very difficult situation more tolerable and gave me something to look forward to” Christine ([email protected] client)


“Geraldine is the about the best cleaner I’ve ever had!” Maurice  ([email protected] client)


“Jan is such a capable, competent and calming carer, I feel so safe in her hands.  I could not ask for anyone better” Joan ([email protected] client)


“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!” “I get spoilt rotten here! I really get cared for.” Stuart (Swinton East)


“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“ “I really enjoy the school kids visiting, and I’m amazed at the quality of the kids, they’re all so nice!” John (Lake Lodge)


“I’ve lived here for 5 years and I’m very happy with the nurses and other staff” Margaret (Lake Lodge)


“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life” Lynette (Swinton East)