What can you get out of your Warrnambool Home Care package?

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We often field questions from Warrnambool clients or their carers in relation to what services they can access through their home care package.

The Home Care Packages Program helps you live independently in your home for as long as you can.

The types of services you can access under a home care package include:

Personal Services:

Showering, toileting, dressing and undressing.

Nutrition, hydration, meal preparation and diet:

Help to prepare a meal, assistance with using eating utensils, assistance with feeding.

Continence Management:

Assistance in using continence aids and appliances such as disposable pads, absorbent aids, urinals, bedpans, catheters etc.

Mobility and Dexterity:

Providing walking sticks, frames, walkers, lifting devices, bed rails, pressure relieving mattresses etc.

Nursing, Allied Health and other clinical services:

Such as speech therapy, podiatry, physiotherapy, occupational therapy, hearing and vision services.  Home care level 1 & 2 package are not intended to   provide comprehensive clinical or health services.  Home care level 3 & 4 packages have greater emphasis on delivering complex care in the home.

Transport and personal assistance:

Assistance with shopping, visiting health practitioners and attending social activities.

Management of skin integrity:

Assistance with bandages, dressings and skin emollients.

Aids & Equipment:

Some aids and equipment that are directly associated with your care needs that are identified in your care plan and can be provided with budget.  However, Home Care Packages are not intended to be an aids and equipment scheme.

There are care and services that you may not use your package funds for:

  • Items that would normally be purchased out of general income such as household bills (i.e. electricity and water) or appliances
  • Home modifications or assets that are not related to your care needs
  • Travel and accommodation for holidays
  • Payment of permanent accommodation i.e. mortgage or rent
  • Payment of services and items covered by Medicare Benefits Scheme or the Pharmaceutical Benefits Scheme

If you are not sure of what you can access through your package, please contact your [email protected] Support Advisor and they will be only too happy to help you out!

 

 

Testimonial

“We are very grateful for the professionalism and care the staff have shown”

Family of [email protected] clients

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“We would like to acknowledge the fantastic support shown to this lovely couple by the [email protected] team and the flexibility and understanding of their care needs”

Family Member of [email protected] client

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“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”

Leanne (daughter of [email protected] client)

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“What a wonderful job Trish and Liz do, we are so happy with the care they provide”

Family Members of [email protected] clients

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“I really appreciate the support from the Lyndoch [email protected] team, it’s a huge help in managing my caring role”

Michelle ([email protected] client)

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“A very big thank you to the wonderful staff who came into our home and cared for my husband.  This respite break made a very difficult situation more tolerable and gave me something to look forward to”

Christine ([email protected] client)

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“Geraldine is the about the best cleaner I’ve ever had!”

Maurice  ([email protected] client)

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“Jan is such a capable, competent and calming carer, I feel so safe in her hands.  I could not ask for anyone better”

Joan ([email protected] client)

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“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”

Stuart (Swinton East)

Testimonial

“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”

John (Lake Lodge)

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“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”

Margaret (Lake Lodge)

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“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”

Lynette (Swinton East)