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Lyndoch Living team member Sue loves making a difference to clients and carers lives

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Shout out to Lyndoch Living team member Sue, the Intake Coordinator for the Homestead Home Support and Wellness Program. Sue has worked in the aged care industry for almost 30 years.

Sue began her career at Lyndoch eight years ago as the Community Respite and Homestead Coordinator. After five years, she took up a new position elsewhere, but not for long. Sue came back to fill a position for three months and has stayed in the role ever since.

“I have an amazing team to thank for staying. I love being able to help our community clients, and I am so grateful to work in such a supportive and fun team. My role provides me with a sense of pride as I love making a difference to the clients and the lives of the carers,” Sue said.

As the Homestead area offers various day-stay programs, in-home respite and weekend respite, Sue’s role at Lyndoch carries various responsibilities. First, she works with new clients who have been assessed by My Aged Care. Next, she works with the different areas to develop a program best suited to both the clients and carers individual needs. Once they are happy with their planned program, Sue then refers them to the appropriate Program Coordinator.

In Sue’s spare time, she loves getting out in her garden, travelling with her husband and being surrounded by family.

Thanks for caring Sue!

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“We are very grateful for the professionalism and care the staff have shown”

Family of Living@Home clients

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“We would like to acknowledge the fantastic support shown to this lovely couple by the Living@Home team and the flexibility and understanding of their care needs”

Family Member of Living@Home client

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“The lady you sent over yesterday was delightful, and even made Mum a hot lemon drink and put her to bed”

Leanne (daughter of Living@Home client)

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“What a wonderful job Trish and Liz do, we are so happy with the care they provide”

Family Members of Living@Home clients

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“I really appreciate the support from the Lyndoch Living@Home team, it’s a huge help in managing my caring role”

Michelle (Living@Home client)

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“A very big thank you to the wonderful staff who came into our home and cared for my husband.  This respite break made a very difficult situation more tolerable and gave me something to look forward to”

Christine (Living@Home client)

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“Geraldine is the about the best cleaner I’ve ever had!”

Maurice  (Living@Home client)

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“Jan is such a capable, competent and calming carer, I feel so safe in her hands.  I could not ask for anyone better”

Joan (Living@Home client)

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“I’ve always been a busy, practical person and I’m still a busy person – I’m still able to be very involved in the community, especially the Speedway. I’m a busy bloke!”
“I get spoilt rotten here! I really get cared for.”

Stuart (Swinton East)

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“One of the lovely nurses had a great idea and planted out a raised bed with tomatoes and other plants and I enjoy getting out there and doing some work in the garden, collecting the produce.” “The staff are very, very nice. They greet you with a smile and do things very well.“
“I really enjoy the school kids visiting, and I’m amazed at the quality of the kids,
they’re all so nice!”

John (Lake Lodge)

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“I’ve lived here for 5 years and I’m very happy with the nurses and other staff”

Margaret (Lake Lodge)

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“I’ve made friends here that I wouldn’t have been able to meet living by myself at home. It’s like an extension of your family” “The staff are absolutely fantastic here, nothing is ever a problem for them. Right through to the maintenance men, the cleaners and gardeners and staff at the kiosk, they’re all obliging and always greet you with a smile” “At Lyndoch I get comfort, care and conversation, add a bit of fresh air and that’s exactly what you need in life”

Lynette (Swinton East)